Weathering the Storm

Tales from the Front Line of Disruption

WHY YOU NEED TO READ THIS REPORT

We spoke to those who have been on the front line of business transformations, from long-standing behemoths like Santander to brand-new data analytics start-ups who are giving Gartner a run for their money.

Exploring the ways and means of creating change in a business environment, we’ve handpicked the best advice from leaders in technology, operational change, workforce management, branding and customer experience.

We aim to shed light on what is often a misunderstood and sometimes intimidating subject, and demonstrate what can be learned – and applied practically – from real-world business stories.

WHY SHOULD YOU CARE?

Organisations are constantly earned about come ing disruption - from nimble digitally-savvy and hyper engaged new businesses stealing their precious market share.

Transformations are undertaken, some successful and some not, but all with the promise of protecting the organisation from disruption. And even those doing the disrupting are not immune: titans can be made and lost in a matter of years.

We set out to see whether there was a formula for ensuring lasting success in this time of constant change and technological innovation. But what we learned, from speaking to leading industry figures, is that there is no magic bullet – the answer is change at a much deeper level.